Text messaging made easy

Call us on 08000 114270

Text 'CALL' to 85500 to request a call back

Receive Messages & Replies

Adding an inbound text number to your marketing strategy gives you an easy, low-cost way for customers and prospects to contact you instantly, providing valuable leads and accurate response stats.

There are different ways of doing this depending on your objectives, but the most common approaches are:

Receive replies to
            your bulk SMS text message marketing campaigns shared and
            dedicated shortcodes, dedicated geographic numbers and QR
            codes .

Keyword on Shared Short Code (e.g. 85500)

SMS Short Codes are a great place to start if you are beginning your mobile marketing activity and are particularly good for advertising and promotions. The Short Code number itself belongs to us and you rent one or more keywords. Any inbound responses to this Short Code using your Key Word are automatically directed to your RedSMS account.

The sender will usually be charged for sending texts to a Short Code at their standard network rate. Texts to Short Codes are not included in text bundles and a customer can’t call you on this number.


Dedicated Short Code

With this option you own the Short Code number so you receive all texts sent to this Short Code, regardless of what the first word of the message is. You can set up as many keywords as you like on this dedicated number which will all have their own inbox. It’s ideal for heavy users running multiple campaigns.


Keyword on Shared Long Number

This works exactly the same as 1 above, so you get to choose your keyword and people send their text to a normal looking mobile number. If the sender has a free text bundle then this text will be FREE for them, otherwise they will be charged at their standard network rate.

This option will allow customers to text you from abroad which they can’t do with a Short Code.

Dedicated Long Number (07XX)

This is the same principal as a dedicated Short Number so you own the Long Number and receive all texts sent to it, regardless of what the first word of the message is. You can set up as many keywords as you like on this dedicated number which will all have their own inbox. As with a Shared Long Number it’s FREE for the customer to use if they have a text bundle and it can be used by customers outside the UK.


Dedicated Geographic Number (01/02)

We are one of the few companies able to supply SMS enabled geographic numbers starting 01 or 02. These numbers are available for most STD Code areas and are able to carry both voice calls and text messages, ideal if you want to offer your customers the choice of texting or calling you. Voice calls are automatically forwarded to a phone number of your choice and any texts are delivered directly to your RedSMS account. All your inbound call stats are also available in real time in your RedSMS account allowing you to easily and quickly monitor the performance of your campaign.


QR Codes

With a free App any smartphone can read the QR Code in seconds, sending the required information to the user's handset almost immediately.

QR Codes are used extensively on print media such as adverts, menus and flyers. In addition to linking to web pages they can automatically create a text message to the phone providing a simple, free way for people to opt-in to your SMS marketing.

Type of Inbound Service Cost to Customer Per Send Set Up Costs Ongoing Monthly Costs Cost to Receive SMS Forward SMS to email or API Choose your own Keyword? Accept Voice Calls?
Keyword on Shared Short Code Standard Network charge £50 From £30 (per month) FREE FREE Yes No
Dedicated Short Code Standard Network charge £700 £700 FREE FREE Yes (unlimited) Yes
Keyword on Shared Long Number (07) Free if customer has a text bundle. Otherwide standard network charge FREE FREE FREE FREE Yes No
Dedicated Long Number (07) Free if customer has a text bundle. Otherwide standard network charge £150 FREE FREE FREE Yes (unlimited) No
Dedicated Geographic Number (01/02 in any std code) Free if customer has a text bundle. Otherwide standard network charge FREE £2 + Call charges FREE FREE Yes (unlimited) Yes

NB - Prices based on prepayment, price is per message sent to any UK network including landlines, credits expire after 12 months. Prices exclusive of VAT.

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More than 8 trillion text messages were sent in 2012.

Call us on 08000 114270

Text 'CALL' to 85500
to request a call back

Text messaging made easy

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